Passenger buying behavior has changed and that means rewards for airlines that get it right- and risks for those that don’t. Make sure you know the facts. Some of them may surprise you:
- 38+ sites are visited before a passenger books a trip
- 2/3 of travelers double check prices from mobile to desktop
Your ecommerce and offer optimization have to be ready or passengers will go somewhere else. Start making the case for digital commerce at your airline with this handy infographic.