How to Improve Airline Interline Agreements

April 10, 2019 Aditi Mehta

International travel is on the rise. According to the latest figures by IPK’s World Travel Monitor, the number of outbound trips has increased by 6.5%, reaching nearly 1.2 billing international trips in 2017 worldwide. Increased international travel is great news for global, network airlines but it also brings greater complications in managing thousands of destinations across complex itineraries with partners.

Whether it be frequent-flyer reciprocity, airline interline agreements, blockspace, free flow codeshare, and joint venture agreements airlines need to be better partners – to protect revenue and capture growth from all that international travel. But, in many cases due to data silos, costly systems and a cumbersome polling process many airlines are dealing with stale availability data, slow response times, and lost revenue opportunities.

But there is hope and you can be a better partner and in turn take steps to becoming a true airline retailer. How? Here are 3 key steps you can take to take airline interlining to the next level:

  1. Share accurate, real-time availability data to provide a more seamless experience for travelers. It seems simple, but can be difficult to accomplish without the right systems in place. With accurate, real-time availability data, airlines see increased bookability and are able to provide their customers with more travel options – meaning greater conversions and happier travelers.
  2. Control complex interline offers according to RM strategies. Although airlines want to sell more of their seats through partners and interline agreements, they also are very cognizant of retaining control of that final offer according to their revenue management strategies. With this greater control, airlines can reduce the time needed to implement or experiment with itinerary options. They also can reduce their hardware footprint in controlling the number of data exchanges, which means lower costs for everyone.
  3. Prevent revenue abuse and fraud. Complex interline airline travel itineraries open door for even more revenue leakage. But with the right systems in place, airlines can take employ more restrictive results that follow strategies and policies of the operating airline. They can secure revenue that otherwise may be lose for both the operating and marketing carriers.

Looking to learn more? Strategic Consultant, Guillaume DuPont, recently published a detailed whitepaper that outlines how PROS is enabling airlines to become better interline partners through PROS Real-Time Partner AvailabilityDownload the whitepaper today.

About the Author

Aditi Mehta

Aditi Mehta serves as Solution Strategy Director for PROS Airline industry and solutions. As an experienced product and digital marketer for the Travel industry, Aditi is passionate about the technology and ideas transforming the industry today.

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