Manitou deployed PROS Smart CPQ to optimize complex selling and ordering processes for its sales channels worldwide.
PROS Smart CPQ is used by Manitou field sales, dealers and order administration to manage customers and contacts, to select products from an electronic catalog, to configure and place orders, and to ensure complete order accuracy and real-time sales follow-up. Field sales, dealers and order administration all use PROS Smart CPQ to better manage the sales process.
Manitou’s sales reps use the solution to interact with their indirect dealer network and capture accurate opportunity and order statistics coming from the channel. Dealers have online access to the entire Manitou catalog to research and download technical product information, configure products, obtain dealer-negotiated purchase prices, and place orders that are 100% accurate.