To meet passenger expectations for instant and personal travel eCommerce at their fingertips, airlines are busy adding AI, strengthening their analytics and rethinking core technologies. In this webinar recording, hear industry experts and executives explain how carriers are advancing their digitization and retailing initiatives to reshape the travel experience around the customer.
Download to learn:
- What the buzzwords “digital transformation” mean for airlines
- The steps to great airline retailing
- Best practices in merchandising, retailing and NDC
- Key components and KPIs for the new customer experience