Delivering a superior product isn't enough for Manitou; this global heavy equipment manufacturer strives to deliver a superior customer experience as well. Empowered with science-based data and the best technology partners, Randy Carey, VP Digital Transformation for the Manitou Group, discusses how Manitou has optimized its business processes to provide the seamless, personalized experience that customers expect in today's digital economy.
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To understand how manufacturing is being affected by the COVID-19, PROS worked with Hanover Research to conduct a survey of 113 B2B buyers who are responsible for purchasing from manufacturers.
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47:56Manufacturers are feeling the effects of the economic impact of COVID-19 on their business. Many are overwhelmed with supply and demand disruption with leaders scrambling to understand what they need
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2:49Learn how Manitou’s 1,500 dealers use PROS cutting-edge CPQ solution to quickly and accurately configure and quote products to its customers’ exact specifications.
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46:24Learn how to assess where you are, and need to be, on the digital journey and how to focus digital transformation on driving revenue growth through a modern customer experience.
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